DES Electrical “spark” back into action with a new Cloud VoIP telephone system from Tech IP

Quick Quote

You can get a quote for telephone systems by answering the four simple questions

Quick Quote
Cloud VoIP Telephone system for DES Electrical

When Electrical engineering contractor DES Electrical decided they needed to upgrade their current business telephone system, it was Lancashire based telecoms provider Tech IP that “sparked” the most interest to help them with the job.


Due to growth in their successful business, DES Electrical needed to provide additional desk phones in the office for their growing team. They were currently using a Panasonic system which was full to capacity and becoming dated and they needed a telecoms solution that was not only cost effective but was also futureproof.

Following an introduction from two other companies they already worked with, DES Electrical invited Tech IP to discuss what options would be best for the business moving forward.

Through discussion Tech IP established that based on the age of the system and the costs for telephone lines and calls using their current ISDN30 lines from BT, it would make sense to upgrade the Panasonic system to a newer system rather than extend it.

In addition to additional phones, DES Electrical were interested in taking advantage of newer features such as integration with their PC’s and telephones for calls using Outlook and options for audio and video conferencing.


Having understood the key objectives for the project, Tech IP proposed several packages for the business of which DES made the decision to go ahead with a Cloud VoIP system using the Internet as opposed to ISDN30 and new HD quality VoIP phones.

The inclusive calls bundles provided actually gave a cost saving which covered the upfront costs for the new system in a payback term of less than 18 months, leaving the overall solution saving money for their business rather than costing.

Amelia Farebrother in Operations at DES Electrical had this to say about the project:

“We chose to work with Tech IP as they came highly recommended to us from other companies we had worked with as suppliers for many years and we are pleased to confirm they did a great job.

As with any new system there is a period of change whilst everyone gets used to the new features and having worked with the new Cloud VoIP system for over 3 weeks, we have found it works very well for us. The integration with Outlook is ideal as we can just call people from there and it even pops up to confirm who is calling with incoming calls in Outlook.

We would not hesitate in recommending Tech IP to any business looking to upgrade their telephone system. They were easy to work with, completely reliable and delivered on every promise they made.”

Like This?
You may also like:


Business Services

moving office

I am moving office

Moving office phone systems can be stressful, we can help with your office relocation.

Setting Up New Office

I am setting up a new office

Find the right location, design the workplace, negotiate a lease or decide on buy.

Review telephone services

Phone service review

Detailed cost service review of all your IT and telecoms costs and services.

Managed Voice and Data

Managed phones and internet connections

Specialised voice and data services for corporate customers throughout the UK.

Latest Tweets

See our latest tweets from the Tech IP Twitter feed. Follow us on all our social media channels to stay up to date with the latest business telephone technologies. Watch our Youtube channel for informative videos on our cloud phone systems, Unify communication solutions, and more.

Our Partners

Below are some of the companies that are partners with Tech IP. Please click on the logo for more information on each of our partners.

Communication Products

Apple Mac - Internet Services

Internet Services

Secure, robust and reliable internet connectivity from a wide range of suppliers covering all types of connections.

cloud voip phone services

Cloud Phones

Cloud telephone solutions designed for your business cloud phone telephony is the future for high performance.

Network cabling

Network Cabling

We provide Cat5e, Cat6a and fibre network cabling systems including everything you need for a secure functional comms room.

Samsung Galaxy phone line up


We can review your mobile phone contracts, considering all networks to find the right deal for your business.

Video Conferencing

Video Conferencing

A complete range of advanced video conferencing from world-class manufacturers.

Business Phone Lines and Calls

Business Phone Lines & Calls

We can review your current business phone lines and call packages to find the right services to suit your business needs.