Cloud phone systems are Voice over IP (VoIP) based business telephone platforms hosted in the cloud. This basically means that the telephone system processor will be located in a secure hosted environment offsite as opposed to being in your data cabinets or fixed to the wall onsite in your business.

No matter what your call volume and usage are, it’s almost guaranteed that a cloud-based phone system will cost you less each month than a landline service. Indeed, a truly major benefit of cloud communications is that there is no major hardware investment. Also no maintenance, and no additional financial costs to consider. With our cloud telephone systems, you get state-of-the-art technology with an easy-to-manage monthly subscription based on the number of users. You can even reduce costs on travel by combining your office phone system with cloud video conferencing applications.

Built on industry standards, means with our cloud telephone systems you can take advantage of pre-existing integrations to such as Outlook, Salesforce.com, Desk.com, and many more. So your employees will never miss a call as you can integrate your business mobiles with your fixed lines. So your callers will only need to dial one number to reach your desk phone and mobile phone simultaneously, with a shared voicemail box for both.

Our VoIP cloud phone systems are ideal for any sized business with a good internet connection. It is highly effective in organisations that have more than one site that works together. The system is capable of serving hundreds of employees all operated through an easy-to-use web interface. It doesn’t matter if you’re a small business or a 500-person enterprise spread across many offices, our cloud telephone systems offer many benefits to businesses.

With cloud telephone systems, the provider for who you pay a monthly service fee to host the equipment for you will handle the security. Therefore this means that trained, dedicated professionals, who specialise in this area will carry out all maintenance and security responsibilities. As a provider of cloud telephone systems, we are dedicated to running a secure service so you don’t have to.

Call quality with cloud-based phone systems often matches or even exceeds call quality with landline services. In fact, a properly configured network, accounts for any issues that may arise and any network elements between the phone and your provider should have a quality of service configured. The only real requirement for your cloud phone systems is to have a good enough bandwidth speed in order to sustain high-quality voice calls.

Our cloud telephone systems can be quickly configured according to your organisation’s changing requirements. They take advantage of the flexibility provided by cloud communications to ensure your business can make scalable adjustments to your system whenever you need to. It’s completely modular, so you can start off small, and as your business grows you simply add more phones to your system. In most cases, it really is as simple as buying the phones and just plugging them into the internet.

Yes, you can! When you move to cloud telephone systems you will get the option to port your current number over with you. So this means you can route your telephone calls to anywhere you have an internet connection. So your customers will always have trust that they’re speaking to the right organisation.

You can quickly configure your cloud phone systems with your organisation’s changing requirements. Our phone systems provide a range of services that enable flexible working, such as hot-desking and home working. In fact, we can even extend the service to mobile devices. So it’s perfect for homeworkers or staff who need to work from different locations.  So you can deliver business phone extensions so employees that work in various locations can simply plug their handsets into any internet connection and continue to use it as if they were in the office. You can manage our VoIP cloud phone systems from an easy-to-use web portal. Giving you the ability to manage your entire phone system from anywhere and on any device.

Cloud telephone systems typically offer advanced security and telephony features such as:

• Extension dialling
• Auto attendants
• Video Conferencing
• Call recording
• Call routing
• Voicemail
• Music-on-hold
• Built-in Disaster Recovery.

Features like call forwarding, and adding or transferring numbers from one location to another are stress-free and simple.