IT Solutions

Cyber Essentials is changing in 2026 and UK businesses need to prepare now. With the updated Cyber Essentials 2026 changes, organisations must adopt stronger authentication, clearer cloud security measures, and tighter vulnerability management to remain compliant and resilient. These updates reflect real-world risks and affect certification renewals across sectors, including companies in the north west. By understanding what’s new and adjusting your cyber strategy early, you not only protect your business from evolving threats but also maintain eligibility for tenders, insurance advantages, and client confidence. Get ahead of the Cyber Essentials update to secure your certification and strengthen your cybersecurity posture in the year ahead.

AI Marketing on Hold transforms call waiting time into a valuable communication tool. Instead of silence or generic music, callers hear professional messages that promote services, share updates, and improve the overall caller experience. With AI-powered voice options and quick updates, businesses can keep on-hold messaging fresh, relevant, and engaging.

Zoom AI Companion is a built-in AI assistant that helps teams work smarter with Zoom. It summarises meetings, highlights action items, and assists with messages, reducing admin time and improving collaboration across everyday workflows.

Modernise your business communication with Microsoft Teams Voice, powered by Gamma and delivered by Tech IP. As the PSTN switch-off approaches, many UK organisations — especially in the North West — are upgrading to a Microsoft Teams Phone System for flexible, reliable cloud calling. This guide explains the benefits of Operator Connect, AI-powered calling features, built-in resilience, and fully managed deployment, helping your business reduce costs, boost productivity, and improve collaboration across every team.