Tech IP Elevates EE Thompson’s Cloud Communication

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Elevating EE Thompson’s Communication with Cloud-Based VoIP Technology

EE Thompson, a prestigious Building Services Electrical company located in Preston, Lancashire, sought to enhance its communication infrastructure to meet the demands of modern business operations. Tasked with upgrading from an older Mitel phone system operating on legacy digital ISDN lines, EE Thompson turned to Tech IP for a solution tailored to their needs. The result? A seamless transition to a cloud-based VoIP telephone system, revolutionising EE Thompson’s communication system.

Seamless Transition to Cloud-Based VoIP Technology:

Tech IP facilitated EE Thompson’s transition from traditional telephony to a cloud-based VoIP system with precision and efficiency. By leveraging advanced technologies and meticulous planning, the migration process was seamless, minimizing disruption to EE Thompson’s daily operations. The new system replaced obsolete ISDN telephone lines with a scalable, cloud-based infrastructure, enabling EE Thompson to future-proof its communication network. This transition ensured uninterrupted connectivity and improved reliability, laying the foundation for enhanced productivity and growth.

Empowering Flexibility and Scalability:

The adoption of cloud-based VoIP technology empowered EE Thompson with improved flexibility and scalability. Unlike the limitations of the previous Mitel system, the cloud-based solution offered customizable features tailored to EE Thompson’s unique requirements. With virtual extensions, mobile integration, and remote access capabilities, EE Thompson’s team could communicate seamlessly from any location, optimizing collaboration and workflow efficiency. Additionally, the scalable nature of the VoIP system allowed EE Thompson to adjust resources dynamically, accommodating fluctuations in call volume and business expansion effortlessly. This flexibility provided EE Thompson with the agility needed.

Enhanced Performance and Cost Efficiency:

The implementation of the cloud-based VoIP telephone system resulted in enhanced performance and cost efficiency for EE Thompson. By transitioning away from costly ISDN lines and legacy on-site hardware, EE Thompson experienced cost savings on telecommunication expenses. Furthermore, the VoIP system offered advanced features such as call analytics, and auto-attendant functionality, improving operational efficiency and customer service quality.


In conclusion, the adoption of a cloud-based VoIP telephone system has revolutionized EE Thompson’s communication infrastructure, enabling the company to stay ahead in a competitive market landscape. Through seamless integration, enhanced flexibility, and improved cost efficiency, EE Thompson has unlocked new levels of productivity and performance.


Director Annette Thompson commented, “We were introduced to Tech IP by our trusted IT support provider and have found the services provided to a high standard, Tech IP are both competitive and efficient and we would happily recommend them to anyone looking for help on upgrading their phone system”.

Ready to upgrade your communication infrastructure and unlock the benefits of cloud-based VoIP technology? Partner with Tech IP Ltd today to transform your business like EE Thompson. Our expert team will design a customized solution tailored to your needs, ensuring a seamless transition and empowering your organization for future growth. Don’t let outdated technology hold you back. Contact us now to take the first step towards enhanced communication and business success.

📞 Phone: 0345 389 2310
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