Hosted Telephony

Cloud Desktop Integrator is a powerful piece of software that allows you to control your service from your desktop without having to log in to the Cloud Web portal or navigate through phone menus. One of the many features available with the desktop Integrator is Click To Dial. This clever application allows you to make […]

Did you know that almost half of all small businesses fail within the first five years? There are many reasons that this happens, for example, choosing a business that isn’t very profitable, failure to understand the current market and customer’s needs, uncontrolled growth, inadequate cash reserves or a very common one, believing you can do […]

It’s safe to say that most business owners nowadays will have encountered the cloud at some point or other. This could be in the office or at home. Cloud services such as Google Drive, Dropbox and iCloud are so popular now amongst users that they have become part of our everyday lives. In a corporate […]

Have you ever been in a discussion with someone from Telecoms and found the person you are listening to seems to be speaking a foreign language? Well your’e not alone. Most people don’t buy telephone systems very often. Furthermore, all the acronyms and telecoms jargon we use in our industry can be tricky to understand, […]

There is no denying that the on-premise PBX has served businesses well for many years and in some cases, continues to do so. However, as the saying goes “all good things must come to an end” and traditional premise based solutions are becoming a thing of the past. Nowadays, organisations require more flexibility from their […]

It is vital to understand how much time you should allow when ordering a new phone system to be fitted in your office. Especially if your moving office or setting a up a new one. There is nothing worse than having to push back your move date at the last minute because your telephone lines […]

It doesn’t matter if this is your first new business telephone system or your tenth. Phone system features make a big difference to how your business is run. While some of these features bring small efficiencies to how your business uses its phones, others bring systemic improvements to how phone systems are managed and secured. […]

If you haven’t jumped on the VoIP wagon just yet and are still unsure what everyone is going on about, don’t worry, we can tell you everything you need to know about VoIP technology. So, what is VoIP? An Office VoIP phone system is a phone service delivered to you through the Internet. Unlike an on-premise […]

How can we make sure we use the right telephone technology in our new office setup? When you’re working on a new office setup, it’s the perfect time to review the way in which your telephones need to work for you and your customers. You need to consider if the technology you’re currently using is […]

The easy option when it’s time to move to a new telephone system, is to simply go out and buy a like for like replacement. No one wants the hassle of learning how new telephone systems works but in not doing so, it could mean you are missing a golden opportunity to bring a range […]

We used to laugh when we heard other phone companies calling customers promising free phone systems but unbelievably this is now true for us too. In the past telephone companies would sell phone systems on long term leases even up to 7 years. They’d  claim the finance payments would be covered by savings which were […]

SIP Trunking is a method by which business phone systems can operate using an internet connection instead of a traditional phone line. This involves connecting your organisation’s PBX (phone system) to the outside world via an IP connection to a SIP provider’s network. With SIP trunking in place, your business can take advantage of the many […]