Hosted Telephony

Gavin Patterson the CEO of BT announced at an investor meeting that BT has set a date of 2025 to switch off ISDN services from its Public Switched Telephone Network (PSTN). Starting with a cease in supply in 2020 and moving to a full migration by 2025. According to Ofcom, there are 33.2 million fixed […]

Did you know that 78% of customers bail on a transaction due to poor customer service?  Customers are in control and making it clear that the service you provide, can no longer be unsatisfactory. A company’s telephone system is its lifeline to customers, suppliers and anyone wanting to contact them. Your Business Telephone System could make […]

Hosted Telephony, Cloud Communications, Hosted VoIP, Cloud Voice, Virtual Phone Systems, IP PBX. Whatever you call it, hosting your business telephone system in the cloud is the future of business telecoms. What is Hosted Telephony? With hosted telephony your telephone system resides in the cloud rather than in your office. Users access the system through […]

To support the growing trend for home and flexible working, Cloud Phone is a complete communications service that provides an extensive range of fixed and mobile telephony capabilities via an easy-to-use web portal. Cloud Phone allows you to access communication from almost anywhere that has an internet connection. There’s no complicated hardware and integration to […]

Businesses across the UK are falling victim to telephone fraud with each Toll Fraud attack costing businesses on average £10,000. “What is Toll Fraud, and why would it affect my business?” Toll Fraud is the illegal and unauthorised use of your telephone equipment, telephone lines and services. A hacker gains access to your phone system and makes […]

Hosted Telephony is quickly becoming the number one way many businesses are choosing to go when it comes to deciding the future of their business telecoms. Cloud-based business phone systems are built to support those looking for more flexible working conditions such as remote workers and provides direct connectivity for employees outside of their main […]

Over the last few years there has been a big change in the way telephone technology has evolved and helped to shape how businesses operate both externally towards their clients and internally with employees. Perhaps the biggest of these changes is with the business telephone system and set up. The ‘traditional’ way of doing things […]

When choosing a new phone system nowadays, more and more businesses are turning to hosted phone systems as they offer many advantages over traditional hardware. Installation is quick, easy and inexpensive and provides many great features which help increase productivity and efficiency in your business. With hosted telephony your telephone system resides in the cloud […]

Managing a business can be extremely stressful. With so many aspects to cover, sometimes you might find that you ignore some of the smaller issues, so you can concentrate on the bigger ones. Whilst it might make sense to do this at first, you could in fact be making things worse. This is particularly true […]

Here at Tech IP we provide an extensive range of high quality phone services to help you to get the most from your business communications. We can transfer, supply, install and manage all your traditional telephone line services including new installations, faults & change management and billing. If you’re a large organisation, having one of […]

Saleslogix is a cloud-based customer relationship management (CRM) system for businesses whose focus is on managing customer engagements and storing information. Designed to deliver cost-effective, purpose-built solutions for the mobile world, it provides capabilities for managing sales and marketing and allows businesses to collaborate effectively both in the office and working remotely. If you are […]

SuperOffice captures all your customer enquiries regardless of how they are sent and organises them into the CRM database. Whilst that sounds great, wouldn’t it be useful if your desk phone worked with it and was also supported in “the cloud”? With a Cloud Phone from Tech IP you can now optimise processes and customer […]