Hosted Telephony

Here at Tech IP we are giving ourselves a pat on the back after receiving the news that we had made it into Feedspot’s top 50 Telecoms Blogs, Websites & Newsletters To Follow in 2019! There has been a lot of changes in the telecommunications industry of late, with the rapid growth of VoIP and […]

Home view On your Polycom Cloud Phone, the Home view displays your phone line and messages settings and information. At the bottom of Home view is a Page Indicator that shows how many pages of icons Home view displays. You can get to the different phone functions from the Home View. Just use the navigation […]

There’s a reason why large telecoms suppliers such as Talk Talk and PlusNet are rated some of the worst telecoms suppliers when it comes to their customer service. The reason…COST! If suppliers are offering extremely cheap broadband and internet services; you can guarantee they are cutting costs somewhere else. It costs a certain amount to […]

If you’re having problems with your Cloud Phone System, it could be time for a reboot. Often when faults appear on Cloud Phones, a simple reboot can get rid of any little glitches that have been occurring. Rebooting the phone downloads new software, restores configuration, clears the flash parameters and removes log files, user data, […]

If you have missed one or more calls, you will see a “missed calls” popup on the top right-hand corner of your Polycom phone that flashes between the popup and the date.. Whilst it’s great that your phone keeps you up to date with all your missed calls, the constant flashing can become really annoying […]

Understanding Voice over IP (VoIP) can be confusing at times as you may not be quite sure of the details involved in VoIP implementation. But once you understand how it works, you can more easily use the technology to your company’s advantage. What is VoIP? VoIP is a great technology delivered to you through the […]

Once you have received and set-up your Cloud telephone system it’s time to start getting the most from it. We will send you an email with a link to take you to the Web Portal. From there, you will be asked to input a username and password of which will be contained in the email. […]

Whilst it’s true that VoIP Telephony is the smartest and simplest for of technology on the market today, in order to get the most from a VoIP solution, there is still a basic set of requirements that need to be addressed prior to deploying VoIP within your business.Below are some of the essential questions and […]

Do you know, it has been almost three years since BT first made the announcement that it was to switch off its PSTN and ISDN networks by 2025? Time really does fly in the world of business –  and is another reason why, if you haven’t already got a plan in place to look at […]

Offering considerable cost savings and greater flexibility, a Cloud Phone system is quickly becoming the more favourable communication of choice.  Rather than investing in your own office-based telephone system, your business can utilise a fully resilient, secure and HD quality voice solution with in-built business continuity at its core. More than 60% of UK companies […]

Earlier this year BT announced their intention to switch off the ISDN telephone networks by 2025. This means that sometime over this next 8 years ISDN customers will have to migrate over to some form of IP telephony in the next few years. A VoIP network is the best and only solution for this problem. […]

Gavin Patterson the CEO of BT announced at an investor meeting that BT has set a date of 2025 to switch off ISDN services from its Public Switched Telephone Network (PSTN). Starting with a cease in supply in 2020 and moving to a full migration by 2025. According to Ofcom, there are 33.2 million fixed […]