A Guide for UK Businesses on Switching from PSTN to VoIP by 2025

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Switching from PSTN to VoIP by 2025

Dear UK Businesses, the world of telecommunications is changing rapidly, and it’s important for you to stay informed. We are witnessing a shift from the traditional phone network (PSTN) to a more modern system called Voice over Internet Protocol (VoIP).

As a leading telecommunications provider in the northwest UK, we want to guide you through this transition. In this blog, we’ll explain why this shift is happening, highlight the benefits of VoIP for your business, and address the challenges you may encounter during the switch in 2025.

Understanding the Change: Why Switch to VoIP?

PSTN, which has been around for a long time, is an older analog system that doesn’t meet today’s digital needs. VoIP, on the other hand, uses the internet to transmit calls, making it more efficient and flexible. It eliminates the need for separate phone lines and can be easily integrated with other communication services.

Benefits of VoIP: Improving Business Telephony

a. Cost Savings: VoIP can help you save money on communication expenses, especially for long-distance and international calls, as it uses existing internet infrastructure.

b. Flexibility and Scalability: VoIP is highly flexible and can adapt to your changing communication needs. It’s easy to add or remove phone lines, making it perfect for businesses that grow or have fluctuating communication requirements.

c. Enhanced Features and Integration: VoIP offers advanced features like call forwarding, voicemail transcription, video conferencing, and unified communications. It can also integrate with other applications and systems, such as CRM platforms, to streamline your communication workflows.

d. Mobility and Remote Work: With VoIP, your employees can make and receive calls from anywhere with an internet connection. This flexibility is particularly valuable for businesses with remote workers or distributed teams.

Overcoming Challenges: Preparing for a Smooth Transition

Switching from PSTN to VoIP may have some challenges, but with careful planning and support, they can be overcome. As your telecommunications provider, we are committed to making the transition as smooth as possible and have taken steps to address potential obstacles.

Infrastructure Upgrade:

We are upgrading our network infrastructure to support VoIP services. This investment will ensure a reliable and efficient transition.

Customer Education and Support:

We understand that adopting a new telephony system can be overwhelming. We offer resources, teams calls, face-to-face meetings and dedicated support to help you understand the process and make the most of VoIP.

Legacy System Compatibility:

If you’re currently using older phone systems, we’ll work closely with you to assess your infrastructure and create a tailored migration plan to minimize disruptions and ensure a smooth integration.

Embracing the Future: A Path for UK Businesses

As we approach 2025 and say goodbye to PSTN, the future of telephony for UK businesses looks promising. Switching to VoIP will provide you with a cost-effective, flexible, and feature-rich communication experience. We are here to guide you and empower you to embrace the opportunities that lie ahead.


By switching to VoIP, you can enjoy the benefits of cost savings, flexibility, and advanced features. We are committed to supporting you through this transition and helping you adapt to the future of business communication.

Call us today at 0345 389 2310 or email us at enquiries@tech-ip.co.uk to learn more about how VoIP can revolutionize your business communication. Our team of experts is ready to assist you in making a seamless transition and embracing the future of telephony.

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