Cloud Telephone Systems

The 2027 ISDN switch-off is approaching quickly, and many law firms still aren’t prepared. Since clear, reliable communication is essential in legal work, this looming change can feel worrying — but it doesn’t have to be. By upgrading to a cloud VoIP phone system early, your firm gains smoother communication, lower costs, and far more flexibility for hybrid working. Even better, the transition becomes simple when the right partner guides you. In this article, we walk through why cloud VoIP is a smart move for solicitors as the deadline gets closer.

Upgrading to a cloud VoIP phone system boosts productivity, saves money and strengthens client communication. Here’s how UK businesses benefit.

Tech-IP is excited to announce a new strategic partnership with Zoom, allowing us to deliver advanced Unified Communications solutions across the UK. Zoom is a global leader in cloud-based communication, offering video meetings, telephony, messaging and AI-driven collaboration in one platform.

Modern UK businesses need more than phone calls — they need insights. With Akixi Call Analytics from Tech IP, you’ll gain complete visibility across Teams, Webex and hosted VoIP systems. Turn every call into actionable data with real-time dashboards, historical reporting and intelligent performance tracking — all backed by expert UK support. Discover how Akixi helps you make smarter decisions, boost productivity, and elevate customer experience.

In January 2027, the UK will undergo a major overhaul of its communications. BT will officially switch off the Public Switched Telephone Network (PSTN) and Integrated Services Digital Network (ISDN), ending decades of reliance on analogue infrastructure.

Introducing 3CX marks an exciting step forward in business communications for Tech IP and its clients across Liverpool and the North West.

If you've ever used WhatsApp, Microsoft Teams, or Zoom to call a client or colleague, you've already experienced a cloud telephony system. Our updated Guide to VoIP explains why businesses across the UK—and especially in Liverpool—are migrating from old copper lines to modern digital voice solutions.

On-Premise Telephony: Embracing the Role Amidst Cloud Telephony Growth Cloud telephony has gained significant traction, offering scalability, flexibility, and cost efficiency. However, on-premise telephony still holds a vital role for many organisations. At Tech IP, we recognise the importance of on-premise solutions, especially with the integration of SIP trunks and the upcoming big switch-off. Here’s […]

Harness the Power of Missed Call Reports Exceptional customer service is not just a goal—it’s a necessity. At Tech IP, we understand the critical role that effective communication plays in your success. That’s why we’re excited to introduce our comprehensive solution designed to revolutionise your call handling and elevate your customer service to new heights. […]

Elevating EE Thompson’s Communication with Cloud-Based VoIP Technology EE Thompson, a prestigious Building Services Electrical company located in Preston, Lancashire, sought to enhance its communication infrastructure to meet the demands of modern business operations. Tasked with upgrading from an older Mitel phone system operating on legacy digital ISDN lines, EE Thompson turned to Tech IP […]

How to Stop Unlawful Caller Fraud Understanding Caller ID Spoofing and Its Impact Have you ever received complaints from customers or contacts about calls supposedly coming from your business number, but you haven’t made those calls? If so, you might be a victim of a fraudulent practice known as caller ID spoofing. This deceitful tactic […]