Telephone Systems

Modernise your business communication with Microsoft Teams Voice, powered by Gamma and delivered by Tech IP. As the PSTN switch-off approaches, many UK organisations — especially in the North West — are upgrading to a Microsoft Teams Phone System for flexible, reliable cloud calling. This guide explains the benefits of Operator Connect, AI-powered calling features, built-in resilience, and fully managed deployment, helping your business reduce costs, boost productivity, and improve collaboration across every team.

The 2027 ISDN switch-off is approaching quickly, and many law firms still aren’t prepared. Since clear, reliable communication is essential in legal work, this looming change can feel worrying — but it doesn’t have to be. By upgrading to a cloud VoIP phone system early, your firm gains smoother communication, lower costs, and far more flexibility for hybrid working. Even better, the transition becomes simple when the right partner guides you. In this article, we walk through why cloud VoIP is a smart move for solicitors as the deadline gets closer.

Upgrading to a cloud VoIP phone system boosts productivity, saves money and strengthens client communication. Here’s how UK businesses benefit.

Modern UK businesses need more than phone calls — they need insights. With Akixi Call Analytics from Tech IP, you’ll gain complete visibility across Teams, Webex and hosted VoIP systems. Turn every call into actionable data with real-time dashboards, historical reporting and intelligent performance tracking — all backed by expert UK support. Discover how Akixi helps you make smarter decisions, boost productivity, and elevate customer experience.

In January 2027, the UK will undergo a major overhaul of its communications. BT will officially switch off the Public Switched Telephone Network (PSTN) and Integrated Services Digital Network (ISDN), ending decades of reliance on analogue infrastructure.

Introducing 3CX marks an exciting step forward in business communications for Tech IP and its clients across Liverpool and the North West.

As the digital landscape evolves, so must the companies that support it. That’s why at Tech-IP, we took a bold step forward—establishing a new base in the heart of Liverpool.

If you've ever used WhatsApp, Microsoft Teams, or Zoom to call a client or colleague, you've already experienced a cloud telephony system. Our updated Guide to VoIP explains why businesses across the UK—and especially in Liverpool—are migrating from old copper lines to modern digital voice solutions.

Do You Wish Your Telephone System Provider Hadn’t Been Bought Out? The cost of being left out of the loop is one of the biggest frustrations following a telephone system provider buyout. Suddenly, decisions are being made about your services, contracts, or pricing, but you’re the last to know. Many businesses report feeling blindsided by […]

How the 2027 PSTN Switch-Off Impacts Your Business The 2027 PSTN Switch-Off marks a major milestone, as the UK transitions from traditional analogue phone lines to advanced digital technologies. With BT Openreach ceasing new PSTN services as of September 5th, 2023, it’s essential for businesses to prepare for this change now. Moving to IP-based and […]

On-Premise Telephony: Embracing the Role Amidst Cloud Telephony Growth Cloud telephony has gained significant traction, offering scalability, flexibility, and cost efficiency. However, on-premise telephony still holds a vital role for many organisations. At Tech IP, we recognise the importance of on-premise solutions, especially with the integration of SIP trunks and the upcoming big switch-off. Here’s […]