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If you’re new to the Cloud and are still trying to figure out what all the features are on your handset. Don’t worry, you’re not the only one. In this blog, we will discuss the Do Not Disturb (DND) feature on your handset. This may seem self-explanatory and an unimportant topic to discuss, however, many […]

In order to establish if your Internet connection is too slow for VoIP? You will need to consider two things. The type of internet connection you have. The bandwidth you are using to run your VoIP network. There are two types of bandwidth at your location, upload and download bandwidth. The upload is the amount […]

The internet plays a big role in your business- from website usage, to uploading video content to blogging. The best way to secure reliable high-speed internet for your business involves bandwidth. Bandwidth is defined as the ability to transfer data (such as a VoIP telephone call) from one point to another in a fixed amount […]

Moving your business to a new office can be stressful enough without the added worry of what will happen to your business telephone numbers when you move. Getting an entirely different business number is not really an option. For many businesses this could result in potential loss of customers and business leads and nobody wants […]

If you’re having problems with your Cloud Phone System, it could be time for a reboot. Often when faults appear on Cloud Phones, a simple reboot can get rid of any little glitches that have been occurring. Rebooting the phone downloads new software, restores configuration, clears the flash parameters and removes log files, user data, […]

If you have missed one or more calls, you will see a “missed calls” popup on the top right-hand corner of your Polycom phone that flashes between the popup and the date.. Whilst it’s great that your phone keeps you up to date with all your missed calls, the constant flashing can become really annoying […]

070 numbers are legitimate numbers and are often used as a ‘follow me’ service where calls are diverted from one number to another. The person being called can keep their own number private and remain contactable wherever they go. Whilst this might sound great to a small businesses or sole traders who might use them […]

Millions of customers will be hit by the raft of planned price hikes from some of the UK’s largest telephone providers in October this year. However, there is a way to escape your business telephone contract — penalty-free if you act in time! If you’ve had a new cost sprung on you out of nowhere […]

As you might already be aware cloud VoIP phones systems are getting smarter all the time. With a cloud phone system, the phone system platform is constantly being upgraded to add new features and avoid ever becoming out of date. This means you can take advantage of the new functionality when its added without having […]

Marketing is hugely important for a business to succeed and Music On Hold & On Hold Messages can contribute significantly to this success. Internet campaigns with social media, advertisements in newspapers, radio commercials or even the traditional approaches such as display advertising, all have a direct effect on the profitability and sales for your business. […]