Computer Integration

26/10/2023 IP address

IP and MAC Addresses: Foundations of Modern Communication

IP and MAC Addresses in Telecommunications In our interconnected world, the terms “IP-address” and “MAC address” play crucial roles in how devices communicate within networks. To gain a deeper understanding of these two concepts, let’s delve into what they are, where they are used, and why they matter. What is an IP-Address? An IP-address, or […]

01/12/2022 Meeting Rooms

Microsoft Teams – Direct Routing

Many businesses utilizing Microsoft Teams for internal collaboration can now benefit from the ability to make and receive calls by enabling Microsoft Teams as a full cloud-based UC solution with Enterprise-grade telephony. Give your Microsoft Teams a voice with confidence – benefit from a highly reliable, resilient architecture with Direct Routing from the UK’s No.1 […]

31/01/2022 UCaaS

UCaaS – What You Need To Know

What is “ UCaaS ” and “Unified Communications as a Service” what do you need to know and how it can help you and your business? UC and UCaaS (Unified Communications) is where this business communications technology all began, UC was born out of traditional and now legacy telephone systems technology. We figured it would […]

30/03/2020 Really Simple Systems -CRM written in the cloud Phone

Really Simple Systems CRM just got simpler with an integrate option for your cloud phone

Really Simple Systems CRM is a cloud-based customer relationship management (CRM) system designed for small and midsize organisations. Designed for growing teams working BTB. Really Simple Systems (CRM) provides everything you need to run your sales and marketing, in one easy-to-use yet powerful system. Sales -. You can keep track of all your interactions with […]

29/04/2019 Collaborate audio video conferencing

Find out how the Collaborate application for your Cloud Phone can save you money on your external audio-conferencing services

Lots of people use external audio conferencing nowadays for virtual meetings to try and reduce costs in business, shrink the office footprint and reduce travel time. However, sometimes when we think we are saving money, it can sometimes be costing more in the long run. How Audio-Conferencing Works The process involves multiple people based out […]

25/04/2019 Cloud Phone Collaborate office workers discussing work on a tablet

New Collaborate application available on your Cloud Phone system

Cloud Phone Collaborate is a fully integrated Unified Communications solution offering services such as instant messaging, presence, video, desktop and application sharing. Users can share documents freely and easily, making it an attractive tool for businesses who have a lot of remote workers. You can make changes to a document that you share with someone […]

20/05/2015 Wide Area Network (WAN)

WAN: Operational efficiency for your IP network

Managed wide area network (WAN) brings you networked IT support and services to deliver a step change in productivity, achieve greater competitive differentiation, improve business agility, build a more sustainable future, and reduce total cost of ownership. Your wide area network (WAN) is a critical component of your IT and business operations. It takes dedicated […]

13/01/2015 Communications Management

Communications Management reporting software: The key to achieving a better business practice

Whilst Communications Management Software might sound like a new concept to some of you, you might be surprised to learn it’s actually been around for decades but the simple fact is, most businesses don’t explore it completely and so there are many benefits of this great application that never get used. In the past, Communications […]

10/01/2014 SMS enter key on keyboard

Send and receive Text Messages on your PC

For many business owners and their employees, having to spend hours of the working day on the phone to customers and clients is not only a drag but it’s also expensive and with today’s struggling social climate, small businesses in particular need to be money smart.  That said, customer service should still be a top […]


New phone systems put you in control with improved admin software

Long gone are the days of waiting for an engineer to be available to re programme your office phone system when you need to make changes. In fact it was not always the delays that were a problem but the costs incurred with an engineer having to carry out the changes for you on site. Nowadays, […]


With a telephone call recording service you’ll always know the facts

Have you ever had an incident that could have been resolved easily and quickly if only you’d had a recording of the telephone calls?  Or maybe you need to hold details of your client communications for marketing or training purposes or to comply with FSA regulations? If you answered yes then you should consider the […]


Dramatically improve your customer service in just 4 weeks

Take advantage of missed call reports.  This is a quick and effective way to go the extra mile.  Imagine your customer calls at a peak time when everyone’s busy, after 30 seconds or so they’ll probably hang up.  They may try again later but they could just call a competitor instead. So wouldn’t it be […]

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