Contact Centre

07/12/2022 cloud services

How can a Cloud Contact Centre Improve Customer Experience?

What Is a cloud contact centre? A cloud contact centre is a cloud-based customer engagement platform that simplifies and enhances your customer communication, allowing your team to work from anywhere. It offers an easy-to-use, self-service feature set and comes at a price point SMEs can afford. Cloud Contact enables voice calls, web chat, email, and […]

26/09/2022 customer experience

Winning the Customer Experience Battle

Embracing a modern cloud contact centre solution Introduction We are all customers. We like to get our problems solved quickly, accurately, and whenever it’s most convenient to us. We all expect businesses to respect our time, to know our historical customer data, to personalise their interactions to suit our preferences and needs. If you expect […]

23/09/2022 SME Guide to Contact Centres

The SME guide to Contact Centres

The key aspects to consider when adopting a contact centre solution Introduction: Keeping your customers happy There is one question common to all businesses, regardless of size, industry, or background – how do you keep your customers happy and engaged? In today’s digital economy, customers want their interactions to be quick and their problems to […]

Business Services

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I am moving office

Moving office phone systems can be stressful, we can help with your office relocation.

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Find the right location, design the workplace, negotiate a lease or decide on buy.

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Phone service review

Detailed cost service review of all your IT and telecoms costs and services.

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Internet Services

Secure, robust and reliable internet connectivity from a wide range of suppliers covering all types of connections.

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Cloud Phones

Cloud telephone solutions designed for your business cloud phone telephony is the future for high performance.

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Network Cabling

We provide Cat5e, Cat6a and fibre network cabling systems including everything you need for a secure functional comms room.

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Mobiles

We can review your mobile phone contracts, considering all networks to find the right deal for your business.

Video Conferencing

Video Conferencing

A complete range of advanced video conferencing from world-class manufacturers.

Business Phone Lines and Calls

Business Phone Lines & Calls

We can review your current business phone lines and call packages to find the right services to suit your business needs.