IT and Phone Services Review

IT and Phone Services Review

Thinking About Switching Your Business Communications or IT Services Provider?

If you’re feeling frustrated with your current provider or suspect you’re paying more than you should for telecoms and IT services, now is a great time to explore new options. With the UK phasing out traditional networks in favour of fibre internet and VoIP calling, many businesses are upgrading to more efficient and cost-effective systems.

Before making the switch, it’s important to check your existing contracts. If you’re locked into a long-term agreement—especially with more than six months remaining—it may be wise to delay your review until closer to your renewal date. This helps you avoid early termination fees and ensures you’re reviewing solutions when you’re actually in a position to make the change.

Technology and pricing evolve quickly in our industry, so timing your review properly means you’ll have access to the latest options without wasting time or budget.

Still Relying on On-Site Services ? It’s Time to Rethink Your Setup

If your business is still operating with an on-site telephone system—especially one using analogue or ISDN lines—now is the time to start planning an upgrade. These older line types are becoming more expensive to maintain each year, and support for them is scheduled to end in 2025. For full details, see our article on The Withdrawal of PSTN Lines in 2025.

Switching to a modern, cloud-based phone system not only prepares your business for the upcoming changes but also brings real advantages in flexibility, remote working, and long-term cost savings. With a hosted solution, your team can stay connected and productive whether they’re in the office or working remotely.

As part of your comprehensive IT and phone Services review, we’ll thoroughly evaluate your current internet setup and mobile contracts to identify ways to reduce costs and streamline services. Beyond connectivity, we also assess your IT environment, including cybersecurity measures to protect your business data, support for remote users and cloud applications, and your use of Microsoft solutions such as Microsoft 365. This holistic review helps uncover opportunities to enhance security, improve collaboration, and boost overall system performance across both your communications and IT infrastructure.

Time for an IT and Phone Services Review

Instead of simply comparing prices on your current services, an effective IT and phone Services review looks deeper—examining what services you actually use and how they support your business. Often, we uncover products you’re paying for but no longer need. Our free consultations provide clear feedback on cost-saving opportunities while improving both reliability and functionality across your phone and IT Services.

If your current providers aren’t fully meeting your business needs and you’re not locked into long-term contracts, now is the perfect time to get in touch. Whether you prefer to fill out our inquiry form or call us directly at 0345 389 2310, our team is ready to help you optimise your communications and IT infrastructure.

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Buyers Guide

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IT and Phone Services Review - Frequently Asked Questions

If you prefer, skip the questions and contact us directly via the form - our team will get back to you shortly.

We can help you conduct a detailed review of all your current phone and internet costs and services. Make sure you are not paying over the odds for your business communications. This means you can ensure that your existing services are not overpriced. Services are cancelled if no longer used. Ensuring you are up to date with the latest tech to help reduce costs and maximise your efficiency.

Put simply your options nowadays are to ensure you have the most up-to-date products in place for your internet connections and phones. Then ask are you paying over the odds for these services and could there be savings?
 
New VoIP products are being introduced every few months in today’s fast-moving market. Cloud telephony has seen a massive amount of growth in uptake over recent years due to the lower costs and improved functionality it provides.
 
You could also benefit from reviewing what types of internet connection is now available to your location. The UK networks are moving towards fibre to the premises connections, which deliver much faster speeds at very competitive prices. Compared to traditional ADSL or fibre to the cabinet broadband.
 
Finally, the upcoming withdrawal of older types of phone lines known as PSTN and ISDN in 2025 is fast approaching. It’s a fantastic time to review the use of these types of lines within your business and decide when to cancel or upgrade.

We provide cost-service reviews of all your technologies and services. We question the use of every telephone line and supplementary service and have found that one of the most common mistakes in telecom expense management is paying for services you no longer use. Things such as inactive mobile phones or unused phone lines can often go unnoticed, sometimes for years, racking up unnecessary bills.
 
Reducing suppliers can reduce your outgoing costs for different services. If we are handling several services and systems for you, you will save money on the amount of time you spend managing different suppliers. You will also save on each service, by placing more business with fewer suppliers, by obtaining a lower buy price.
 
Looking at businesses’ bills who haven’t had it reviewed for over 12 months, we found that we can save them between 25% and 35% on their business lines and calls If you have many different handsets and service providers, our mobile tariffs can offer large savingsBroadband is now much cheaper than it used to be, so we can save you money, particularly for private circuits or leased lines.

We cover all aspects of your telecoms service including fixed-line rental, call charges, VOIP, and cloud phone services.
 
We also cover internet connections, broadband, LAN/WAN, and hosting services.
 
For mobiles, we can help you with mobile hardware, mobile data, business mobile contracts, and SIM-only deals.
 
We also offer network cabling, maintenance support contracts, and security.

To keep down the cost of your maintenance support contract, only cover your core systems. Excluding telephone handsets from the support contract, will reduce the cost. You can buy replacement handsets for most systems on next-day delivery. It is easy to identify a faulty phone without needing an engineer to visit your site.
 
We understand that every business has different needs and requirements, which is why we have bespoke options.  You can tailor a maintenance solution to meet your requirements. We can provide you with the best maintenance service options to match your needs.

Businesses often fail because of poor financial management or a lack of planning. You don’t want is to be missing out on deals that could improve your business profits by saving you money, because you hadn’t reviewed your services. By implementing internet and phone service reviews into your business plan, you can check what services are available and distinguish which options are best for your business.
 
After all, in business, the most important figure to bear in mind is your bottom line!
 
The technology sector is one of the most diverse and challenging industries in the world, due to the constant rate of change. That’s why it’s important to keep your costs under constant review and think about longer-term and more strategic planning.

IT and Phone Services Review – Expert Solutions Since 2001

Since 2001, Tech IP has been helping businesses across the UK improve the way they communicate and operate through professional IT and phone Services reviews. Our goal is to streamline your technology, reduce costs, and enhance performance by providing tailored solutions that align with your business needs.

Our reviews take a look at both your telecommunications and IT infrastructure. On the telephony side, we assess your current systems and explore whether a modern, hosted VOIP solution or on-premise upgrade could offer better reliability, flexibility, and cost savings. At the same time, we evaluate your IT services, focusing on critical areas such as cybersecurity, Microsoft 365 integration, cloud-based applications, and business connectivity.

We support small and medium-sized businesses throughout Lancashire, Merseyside, and the Northwest of England. Areas we serve include Blackpool, Preston, Southport, Liverpool, Manchester, Bolton, Bury, Wigan, St Helens, Blackburn, Burnley, Leeds, Warrington, Stockport, Oldham, Chester, and Salford.

Every review is designed to highlight opportunities for savings, improved performance, and greater reliability. Contact Tech IP today to schedule your IT and Phone Systems Review and take the first step toward smarter, more efficient business technology.

telephone systems review

Tech IP. Our Story.

Founded in 2001, Tech IP offer a project managed approach to provide fixed and mobile telephone services and products, and a wide range of internet connectivity solutions. We believe in a partnership approach to business;  adding value to your business by providing technology efficiency and focusing on service delivery. Making your life easier with our complete communications solutions.

Please watch our brief video for an overview.

03/12/2025

How Cloud VoIP Upgrades Improve Productivity and Client Service

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06/11/2025

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02/10/2025

The 2027 PSTN Switch-Off: Is Your Business Ready for the Future of Telephony?

In January 2027, the UK will undergo a major overhaul of its communications. BT will officially switch off the Public Switched Telephone Network (PSTN) and Integrated Services Digital Network (ISDN), ending decades of reliance on analogue infrastructure.

08/09/2025

Business Mobile Solutions UK – Now Offering EE Wholesale from Tech IP

Are you looking for reliable business mobile solutions in the UK with full network coverage, flexibility, and expert local support? Tech IP is now offering EE Wholesale services, fully billed and supported by us, enhancing our ability to deliver business mobile contracts across EE, O2, and Vodafone throughout the UK.

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