Why your traditional phone system could be costing you more than money

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VoIP phone System

With the announcement from BT earlier this year that they are to withdraw all Integrated Services Digital Network (ISDN) by 2025, it’s not hard to see that the world of telecoms is in for a big overhaul.

The ISDN standard was developed in the 1980s – a time when the internet was only just opening up to the world and few people outside of academia knew how to use it.

Today’s world is a different environment entirely. Businesses nowadays are under much more pressure to compete with each other. They need to be much more agile, adaptable and flexible in order to thrive. and for this, they need a telecoms system that supports all of these elements.

Voice over IP (VoIP) maybe a relatively new type of business phone system but more and more businesses are opting to make calls this way. The decision for this change is simple; VoIP offers your business much more in terms of flexibility and added features for your business, and the low cost involved in setting up and maintaining VoIP is often the biggest attraction and why there are an increasing number of businesses ditching conventional landlines and jumping to VoIP.

Below are just a few of the benefits of using VoIP in your business over traditional business phone systems:

•  Reduced call costs
•  Minimal setup/installation
•  Less maintenance
•  Unified communications
•  Music on hold
•  Call screening
•  Bandwidth utilisation and inbound/outbound call detail reports

Advanced features like an auto-attendant and call transferring are also added features that a VoIP business phone system can provide.

The only requirement for a VoIP phone system is an Internet connection. You will need business level Internet connection that is stable and with high broadband speed otherwise any VoIP related communication tool will fall very short of the mark and will be unable to work effectively.

To find out more about how VoIP business telephone systems could help you save money and improve customer communication, contact us on 0800 505 3350.  Alternatively you can visit VoIP products page here for more information on VoIP telephone systems.

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