What is a hybrid telephone system?

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In our industry of telecommunications technology we tend to use many new phrases to describe the telephone system which can often simply lead to confusion.

You may have heard a telephone system referred to as a PABX (Private Automatic Branch Exchange), key systems, key and lamp system, PBX, soft switch, VoIP soft switch, VoIP networks switch or just plain ordinarily telephone system.

So what is a hybrid telephone system? Well to put it simply, this is a modern and flexible telephone system that is designed to accommodate all of the different types of connections available in today’s market, as a single telephone system.

This is a pretty unique feature nowadays, as it is possible to purchase telephone systems which are only designed to work in certain environments with certain types of communication technology such as VoIP.

A true hybrid telephone system allows businesses and organisations to retain some of their more traditional external telephone line connections and internal telephone devices, and blend these with new technologies such as VoIP when they look to refresh/upgrade their existing telephone system.

So, if you have existing analogue or ISDN telephone lines, or you are using audio conferencing devices, or cordless telephones within your phone system, then you may want to consider a hybrid telephone system as the right solution for you when you are looking to upgrade.

It is also worth noting a hybrid telephone system is an on-site telephone system as opposed to a cloud-based managed service provision.

In some cases it is essential to consider a hybrid telephone system, if you already have telephone cabling on site that you want to use with your new telephone system as opposed to adding the cost of re-cabling for all of your telephones.  This way you can continue using the old telephone cabling alongside some new telephones on a new cabling network running your new telephone services with a brand new hybrid telephone system.

If you are considering purchasing or renting a new telephone system for your organisation and would like some free expert advice on the different types of telephone systems available and which may be most suited to yourselves , then please contact us for a quick chat on 0800 50 533 50 or enquiry here.

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