What does the end of PSTN and ISDN services mean for business phone systems?

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In 2015 BT announced the end of PSTN and ISDN services network by 2025. The plan being to migrate all customers to an IP network as soon as possible. In fact, the dismantling of the ISDN network will begin as early as next year, with a gradual phase-out of the older systems.
If your business uses or offers PSTN and ISDN lines as a service, the switch-off is going to have a significant effect on your business unless you can migrate your own systems and your customer’s systems over to a VoIP service.

With much more powerful options available, more and more businesses are making the switch to IP; this change comes as part of the natural evolution of business phone systems.

What is SIP and VoIP?

SIP (Session Initiation Protocol) is a protocol used in VoIP (Voice over Internet Protocol) and allows people to make voice and video calls on a global scale using computer and mobile devices with an Internet connection.
Hosted VoIP is a cloud-based telephony solution. It is best suited for businesses who are seeking fixed cost business telephony with added functionality and reduced call costs. With hosted VoIP, there are no additional service charges, each user has their own line, and calls are routed through the internet.

The biggest and most noticeable difference between traditional ISDN and SIP networks for business owners is the cost, with communications between SIP users being completely free regardless of distance.

Whichever options you choose, IP telephony is the future of business telecoms. It allows you to cut down on communication costs whilst enjoying a rich communication experience.

Top 5 Benefits of SIP and VoIP

1. Huge savings –. Up to 78% reduction in costs compared to ISDN due to cheaper calls and no more expensive line rental.
2. Greater flexibility– Move anywhere in the UK and simply plug back into the network with no need to change numbers.
3. Faster installation– No physical lines to install and no engineer waiting times.
4. Higher resiliency– Multiple fibre lines provide an automatic backup and fail-over.
5. Advanced features– Increased control, integration and analytics offers a huge range of new and advanced features.

With the end of PSTN and ISDN services quickly approaching, why not call us to discuss your future options. All we need is a copy of your current telephone bill and a quick chat to understand what type of systems you are using right now, to then provide a recommendation on when you should be planning to make the move towards VoIP services. Why not get in touch today on 0345 389 2310 to discuss your options. Alternatively, you can visit our Office VoIP Phone Systems page to find out how this great technology could improve your business.

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