When it comes to choosing the right telephone solution for your business, you’re left with two options. Invest in a traditional onsite telephone solution (PBX) installed in every site; or subscribe to a cloud-based – VoIP – alternative where the PBX is centralised by being hosted in the cloud.
With traditional PBX you pay for all the equipment upfront and as it’s a premises-based solution, the hardware appliance is kept on-site at your location. Often with these types of system you need to pay a yearly cost towards maintenance for the system. This is in order to avoid expensive call out charges if you have any faults with the system.
However, traditional voice technology, including the standard PBX, is a dying technology being replaced by new, bigger, better, cheaper technologies. Voice and data networks, once separate and distinct, are merging into a single network.
VoIP
Cost Savings
With VoIP the only upfront cost you need to pay for is for the IP phones themselves. After this you pay a monthly subscription fee per user.
Cloud based systems tend to be the most attractive for businesses with 5 to 15 employees. However, with some larger companies who make hundreds of calls a day to different locations around the world. A cloud-based system is a much cheaper alternative since call traffic is routed over IP using SIP Trunks.
Talk anywhere
With VoIP, you can log into a VoIP network from anywhere as long as you have an internet connection. This means, with the right provider, you can choose any number and make and receive calls with it from anywhere in the world.
Scalable
You can add or remove lines under a VoIP system with fewer costs. VoIP extension dialling enables you to make or receive calls inside or outside the office. You can also Integrate IT with your email clients and CRM.
Reliable
Digital signal is faster than an analog one; it also has lower chances of downtime because of too many calls. According to Fits Small Business, most broadband connections have bandwidth requirements that can support one to 10 concurrent VoIP phone calls.
Auto attendant
Allows callers to interact with a menu to choose an appropriate extension. Your business will suddenly seem more professional and impressive. It’s like having an electronic receptionist!
Keep the same phone number
We can port your number to your VoIP services, allowing you to get your calls routed to anywhere you have an Internet connection.
To find out more about how VoIP business telephone systems could help you save money and improve customer communication, contact us today on 0345 389 2310. Alternatively visit our Office VoIP Phone Systems page where you can read all about our complete Hosted VoIP telephone solution that provides an extensive range of fixed and mobile telephony capabilities to suit your business.
