Should you see the word “UNLIMITED” as a warning sign with unlimited call bundles ?

Quick Quote

You can get a quote for telephone systems by answering the four simple questions

Quick Quote
Unlimited call bundles

We are noticing more and more offers are around lately offering you unlimited call bundles and downloads when buying business telephone calls or Internet access products and on investigation we felt it necessary to put out a word of warning as not all of these deals are what they appear at face value.

In fact some of the bundles we have reviewed could actually cost you more than a straight forward “no frills” easy to understand pay as you use pricing structure.

So here are the top 4 things to check when considering an “unlimited” bundle which you can use to hopefully save getting caught out.

  1. Fair usage policies – Pretty much all “Unlimited” bundles carry a fair usage policy which means you will start to get charged for any calls you make once you have hit this limit. Check what this is and compare this with your last 3 months telephone bills usage averages, it’s really simple.
  2. Telephone call billing used – Beware on this point, normally your telephone calls are charged by the second but we have seen Unlimited usage bundles out there that round all calls up to the nearest minute. This way you will be losing lots of minutes from the fair usage policy amount and could break into charges much, much sooner.
  3. Charges when outside of your fair usage amount – Now this is where you can find yourself paying more than you do now for those unlimited call packages, make sure you check call rates, are they billed by the second or by the minute, is there a call set up fee and any minimum call charges applied, these are all ways that unlimited bundles can end up costing you more.
  4. Are there any calls not included? – Check for calls to pretty much all 08 numbers as often times these are not included within your bundles along with International traffic and numbers such as directory services too. You can always spot these calls on your current itemised billing under “other/premium/international” and make sure you don’t include them in any saving calculations.

If you are considering any of these types of deals and want a second opinion before you proceed, please just contact us now for free no obligation straight talking advise. Alternatively you can visit our Telephones page where you can find out more information and click through to the relevant pages.

Like This?
You may also like:


Business Services

moving office

I am moving office

Moving office phone systems can be stressful, we can help with your office relocation.

Setting Up New Office

I am setting up a new office

Find the right location, design the workplace, negotiate a lease or decide on buy.

Review telephone services

Phone service review

Detailed cost service review of all your IT and telecoms costs and services.

Managed Voice and Data

Managed phones and internet connections

Specialised voice and data services for corporate customers throughout the UK.

Latest Tweets

See our latest tweets from the Tech IP Twitter feed. Follow us on all our social media channels to stay up to date with the latest business telephone technologies. Watch our Youtube channel for informative videos on our cloud phone systems, Unify communication solutions, and more.

Our Partners

Below are some of the companies that are partners with Tech IP. Please click on the logo for more information on each of our partners.

Communication Products

Apple Mac - Internet Services

Internet Services

Secure, robust and reliable internet connectivity from a wide range of suppliers covering all types of connections.

cloud voip phone services

Cloud Phones

Cloud telephone solutions designed for your business cloud phone telephony is the future for high performance.

Network cabling

Network Cabling

We provide Cat5e, Cat6a and fibre network cabling systems including everything you need for a secure functional comms room.

Samsung Galaxy phone line up


We can review your mobile phone contracts, considering all networks to find the right deal for your business.

Video Conferencing

Video Conferencing

A complete range of advanced video conferencing from world-class manufacturers.

Business Phone Lines and Calls

Business Phone Lines & Calls

We can review your current business phone lines and call packages to find the right services to suit your business needs.