Should you move your current telephone system with you when you move offices or upgrade to a new one?

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When you move offices, it can be an ideal time to review the current telephone system you are using and to consider what other options are available to you in order to stay ahead in your business.  Your phone system is an integral part of your business communication needs so when you are planning an office move, there are a few things you need to consider.

Are you happy with your old phone system?

If the answer is yes and you’re keen to take it with you when you move offices, then you should be aware that there will be a cost in the removal and reinstallation of the system at your new site. If the system is quite old, you should think about if you’re getting all the same benefits out of it that you would if you were to upgrade.

There are many new emerging technologies coming onto the market everyday which could have a positive impact on your business and you need to weigh up if by keeping your old telephone system you are giving the edge to your competitors.  If the system is relatively new and from a reputable manufacturer, it is likely you will be able to upgrade the system without having to replace everything.

What type of telephone system should you upgrade to?

Firstly you need to understand the key differences in the types of systems available and cut through all the sales jargon and establish what will do the best job for you at the right price for your business. In order to do this you might want to think about a few things first:

  1. How many telephone users will you have at your new site?
  2. How many remote workers or remote sites would you like to support?
  3. Do you want fixed desk or cordless telephones or a mix of both?
  4. What type of telephone functionality do they need to be most efficient?
  5. Are you planning to grow the number of users and if so at what rate?
  6. Would you prefer capex or opex outgoing?
  7. Do you have any in house IT resource?
  8. Is there any pre-existing internal telephone cabling in your new site which you would like to use?
  9. Do you have any devices such as fax machines, lifts or machinery which requires analogue telephone connectivity?
  10. Will you want to record your telephone calls?
  11. Would you like your telephone to work with your computer for dialing?
  12. What type of Internet connectivity is available at your new site?
  13. What is your budget?

Once you have a basic idea about what you need when you move offices in relation to the above questions, you will then be able to make a clear decision about what type of phone system is right for your business.

Can you save money whilst upgrading your phone system?

When upgrading your phone system, it’s a great time to review your operating costs as well as the costs for the upgrade.  Think about the charges for one off installation and set-up charges for the new site systems and services and try to make savings by securing lower costs based upon different contract terms.

One important saving that often gets overlooked when businesses are trying to cut costs is the amount of different suppliers they are using. If you have one supplier managing everything not only will you save money on the amount of time you will spend managing different suppliers, you will also save on each product or service by placing more business with fewer suppliers through obtaining a lower purchase price.

How much would a new telephone system cost?

This is an important factor that you need to think about before you consider buying a new telephone system. Here at Tech IP we give our potential customers the opportunity to get the answers they need without all the confusion that comes with talking to numerous telecoms companies.  By using our Quick Quote tool you can get an estimate for your telephone system in less than 60 seconds by answering just four simple questions.

We hope the above information is useful to you, if you would like help understanding your best options then please contact us on 0800 50 533 50. Alternatively you can download our Telephone System Buyers Guide as useful reference material or visit our Products Page to find out which type of telephone system meets your business needs.

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