Management of BT Openreach traditional telephone line services

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management of telephone line services

Here at Tech IP we provide an extensive range of high quality phone services to help you to get the most from your business communications. We can transfer, supply, install and manage all your traditional telephone line services including new installations, faults & change management and billing.

If you’re a large organisation, having one of your employees spend hours at a time on the phone to BT trying to get through to the right department, can be a real nightmare. Not only does it cost your business money, but it means your employee can’t get on with their actual job.

This is why we provide our customers with a single central resource based in the UK, who you can speak with about your telephone line services and solutions. There’s no ringing round the houses to get the answers you need as when you ring us, you can speak with the same person every time.

We have direct access to the BT Openreach portal for the prompt ordering and installation of new lines at wholesale prices. We take responsibility for all your telephone line services and do all the chasing up for you, so you don’t have to.

If you have a fault, our access to the portal allows us to manage faults on your behalf and book engineer appointments. We take complete control of the fault from start to finish, making sure its dealt with quickly and efficiently and keeping you updated all the time. We use a network of qualified and experienced telecoms engineers across the UK, which means we can respond fast and provide your business with a reliable service at very competitive rates.

We also have our own billing portal which gives you more control and visibility by providing centralised invoice and usage information, providing you with an accurate inventory of all your telecoms services and expenses through one simple login. You can use the billing portal to help you keep track of costing, manage budgets and provide valuable business knowledge to non-technical users adding real meaning to your data and allowing you to make informed decisions and be more cost-effective.

Whatever decisions you make we’ll be there every step of the way to help guide you and letting you get on with your business.

If you are reviewing any of your fixed telephone line services or data connections for your business and would like to receive fast, quality, independent advice, then please contact us on 0800 50 533 53 and we will be happy to discuss these with you. Alternatively, you can visit our Managed Voice and Data Services page for more information.

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