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When you are moving office you have an ideal opportunity to review the way in which your current telephone system works for you and your clients and consider new technology that may give you an edge.  There are many new and emerging technologies which could have a positive impact on your organisation and you should […]

There are many ways you could look to improve the way in which your telephone calls are answered, initially we would recommend that you consider the below questions to help clarify what is not working right now and what changes you would like to make if possible: – What is the main area of concern […]

Avoiding downtime in your hours of business should be one of the points at the top of your list, if your key clients have difficulty contacting you when you move office, the costs of this can be high. If you are retaining your current telephone numbers or re using your current telephone system at your […]

[et_pb_section bb_built=”1″ admin_label=”section”][et_pb_row admin_label=”row” background_position=”top_left” background_repeat=”repeat” background_size=”initial”][et_pb_column type=”4_4″][et_pb_text background_layout=”light” use_border_color=”off” text_font_size=”20″ background_position=”top_left” background_repeat=”repeat” background_size=”initial” _builder_version=”3.0.92″] Using traditional telephone lines it is not always possible to retain your current valuable published telephone numbers for your new site dependent upon how far you are moving. If you can provide us with your current telephone numbers and the […]

Long gone are the days of having to wait for an engineer to be available to reprogramme your office telephone system when you need to make a change. In fact it was not always the delays that were a problem but the costs associated with an engineer having to carry out the changes for you […]

I today’s technology world, the use of voice messaging is more prevalent than ever, with most of us operating using several forms of communication, the challenge can be not only trying to prioritise who to get back to first, but also how to manage the technology to ensure you don’t miss that valuable message you […]

There has been a lot of hype in our industry about cloud technologies, cloud computing has been around for a while; however cloud telephony is a technology that is hot on its heels. So if you are considering switching to the cloud for your computing solutions, you should take a look at the cloud for […]

In our industry of telecommunications technology we tend to use many new phrases to describe the telephone system which can often simply lead to confusion. You may have heard a telephone system referred to as a PABX (Private Automatic Branch Exchange), key systems, key and lamp system, PBX, soft switch, VoIP soft switch, VoIP networks […]

Have you ever been in a discussion with someone from Telecoms and found the person you are listening too seems to be talking an alien language? Well you are not alone, most people don’t buy telephone systems very often and all the acronyms and jargon we use in our industry can be a put off […]

The new Option Globesurfer III+ is a high-speed 3G router that delivers wireless broadband Internet access for multiple PC’s and Laptops, using a single 3G network SIM card. The Option Globesurfer III+ offers both wired and wireless connections, and also provides a port for the connection of a standard analogue telephone, which offers functionally for […]

If you are looking to upgrade your old telephone system, there are many points to consider.  Nowadays companies that communicate best are those that gain a competitive edge. Customers and employees now expect businesses to deliver all the benefits offered by the latest communication solutions, and in today’s technology-dependent world it’s well worth considering the […]

Avaya IP Office Power User gives your employees the tools to be as productive as they can be during a working day.  IP Office Power User enables the busy manager to keep in touch with clients regardless of location.  Whether its business trip, working from home or whilst travelling, as long as you have a […]