Important Telephone Calling Regulations Announcement for Business: “How to Stay Legal”
Due to the rise in the number of complaints made by people regarding nuisance telemarketing calls, the government have stepped up measures and brought in more resources by involving Trading Standards departments and telephone calling regulations across the country to police every business that carries out any kind of telemarketing as part of its organisation. […]
Would you like to improve response rates to your advertising by up to 184 percent?
As you all know 0800 numbers are free to call from any UK landline and because of this, in business they act as a great way to encourage sales enquiries and project the image of good customer service by allowing your customers to call you for free. It certainly gives the best possible image and […]
£36,000 fine for a company making telesales calls to companies registered with the telephone protection service
Ofcom has warned of increased risks of fines to businesses that make unwanted sales and marketing calls after a company was fined £36,000 after to failing to follow regulations that were brought in to protect consumers with telephone protection service. Apple Group Holdings found themselves issued with the whopping fine from Dorset Counsel Trading Standards […]
Save up to £240 with our FREE broadband for 6 months’ offer on a new BT Fibre Broadband order
If you are thinking of speeding up your broadband internet connection and you’re not using BT Internet right now, then this really is a great offer for you. With new telephone exchanges being activated every month for Fibre broadband, if you don’t already have it, then now is definitely the right time to look at […]
What happens to your calls when the lights go out?
In the business world more and more people are expecting businesses to offer a 24/7 service, whether they’re wanting to buy online in the middle of the night or booking a flight for the very next morning. The point being that access to service and data needs to be available to consumers at the times […]
Tools for telesales – Call Reporting
It really is surprising nowadays how many companies have some form of outbound telesales function within their business, either for customer service calls or marketing calls. The technology that companies use, varies from at one end of the scale “here is a telephone and the yellow pages”, to at the other a high technology fully […]
Freephone will lead the way in customer service
You may not be aware of this but a new OFCOM rule comes into effect in June 2015 which will make 0800 free to call from mobile phones as well as landlines, we think that many companies will choose to differentiate themselves by having a Freephone number for all incoming client calls on the back […]
Should you see the word “UNLIMITED” as a warning sign with unlimited call bundles ?
We are noticing more and more offers are around lately offering you unlimited call bundles and downloads when buying business telephone calls or Internet access products and on investigation we felt it necessary to put out a word of warning as not all of these deals are what they appear at face value. In fact […]
8 out of 10 accountants choose to lease their new telephone system so why don’t you?
Many people think that the only option to upgrade / replace your existing telephone system is waiting to buy it outright. Well think again, through Tech IP you can consider renting your new telephone system as opposed to making an outright purchase which means you can start to see the benefits of better communication within […]
Send and receive Text Messages on your PC
For many business owners and their employees, having to spend hours of the working day on the phone to customers and clients is not only a drag but it’s also expensive and with today’s struggling social climate, small businesses in particular need to be money smart. That said, customer service should still be a top […]
SIM only mobile deals for business, growing in popularity
Recently EE have launched a mobile tariff giving you unlimited calls and texts plus 4Gb or data (4G) on a monthly rental plan of only £17.50 per month. They are even offering 6 months free rental on this plan for an introductory period which over the 24 month term brings the monthly costs down to […]
Moving office phone systems? Have you allowed enough time?
A poorly arranged office move can hit a business hard on many fronts. If the right considerations are not made, it could affect employee morale and productivity, or cause the business significant downtime from not having important services in place. Ultimately it could cost the business a lot of money. One way of reducing the […]
Should you consider an access control system for your office premises?
Would you like a simple system which tells you what time your staff are entering and leaving work? No more time spent worrying about people being late and how best to handle the problem, with an access control system we simply fit magnetic door locks to your entry points and provide your staff with key […]
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