A Cloud Phone System is the Right “Move” for the Mortgage Advice Bureau

Quick Quote

You can get a quote for telephone systems by answering the four simple questions

Quick Quote
Mortgage Advice Bureau Hands holding house home

Mortgage intermediary brand, ‘Mortgage Advice Bureau’(MAB), are renowned nationally for the quality of its advice and service they provide. With over £14 billion of loans annually, they were the first – and are currently the only – mortgage intermediary to have floated on the London Stock Exchange. Their team in the Macclesfield area has twenty employees, servicing 2,200 clients and needs to ensure that they use the latest technology to deliver outstanding client satisfaction.


When their old Avaya phone system was no longer meeting the needs of the award-winning business, they decided it was time to bring in the experts to help them make a decision about their current telephone needs. Existing supplier, Tech IP undertook a review of their current set up which they had supplied and supported many years before.

Tech IP found there was a need to upgrade the current Avaya system which involved cost so agreed to consider all options for them including a refresh of the system, The current Avaya system was using ISDN2 lines which are due to phased out and had reasonably high levels of outbound telephone call use.

Tech IP revealed that it would cost less to operate with a new, state of the art Cloud System using VoIP, with free calls to UK mobiles and landlines, than to continue with the current system.

It was a no brainer for MAB Macclesfield as new features and benefits, including the below, meant it would be at a lower cost than continuing with the current set up.


  • Inclusive call reporting application to allow management reporting on call traffic.
  • New and improved phones.
  • Could make use of the existing leased line for the VoIP as this was a great quality internet connection already in place.
  • Simplified moves and shifts of staff around the office as the new VoIP phones are much easier to re patch to new desk positions.
  • Mobile phone application for the desk phone.
  • Click to dial from screen application.

Comments from Jill Dooney, Operations Manager MAB Macclesfield –  “We have worked with Tech IP as our preferred telecoms supplier for many years and were surprised to learn it was possible to overhaul our existing phone system onto something newer with more functionality without any additional cost. In fact, we shocked to learn that we would actually be saving money! The new system was deployed with minimal disruption and has been well received by all the team here.

We would gladly recommend Tech IP to anyone looking for a good quality telecoms supplier, they are capable and keen to assist us to get the best from our systems and keep costs to a minimum.”

Like This?
You may also like:


Business Services

moving office

I am moving office

Moving office phone systems can be stressful, we can help with your office relocation.

Setting Up New Office

I am setting up a new office

Find the right location, design the workplace, negotiate a lease or decide on buy.

Review telephone services

Phone service review

Detailed cost service review of all your IT and telecoms costs and services.

Managed Voice and Data

Managed phones and internet connections

Specialised voice and data services for corporate customers throughout the UK.

Latest Tweets

See our latest tweets from the Tech IP Twitter feed. Follow us on all our social media channels to stay up to date with the latest business telephone technologies. Watch our Youtube channel for informative videos on our cloud phone systems, Unify communication solutions, and more.

Our Partners

Below are some of the companies that are partners with Tech IP. Please click on the logo for more information on each of our partners.

Communication Products

Apple Mac - Internet Services

Internet Services

Secure, robust and reliable internet connectivity from a wide range of suppliers covering all types of connections.

cloud voip phone services

Cloud Phones

Cloud telephone solutions designed for your business cloud phone telephony is the future for high performance.

Network cabling

Network Cabling

We provide Cat5e, Cat6a and fibre network cabling systems including everything you need for a secure functional comms room.

Samsung Galaxy phone line up


We can review your mobile phone contracts, considering all networks to find the right deal for your business.

Video Conferencing

Video Conferencing

A complete range of advanced video conferencing from world-class manufacturers.

Business Phone Lines and Calls

Business Phone Lines & Calls

We can review your current business phone lines and call packages to find the right services to suit your business needs.